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Careers – Join THE MOVEMENT


Our Company is an innovation-led corporate and residential relocation firm specializing in reducing relocation downtime efficiently and effectively.  We work with many of Chicagoland’s best commercial organizations as well as their friends, family and colleagues for residential household goods moving. You’ll be working alongside some of Chicagoland’s most well-respected management and sales team members and will have access to industry-leading technology as well as opportunities in the minority-certified space.

We offer GROWTH, OPPORTUNITY, GREAT BENEFITS, MODERN TECHNOLOGY and EQUIPMENT, and a FUN ATMOSPHERE!

Mid-West Moving & Storage is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic.   

Contact Dan Bensfield 847.621.5179

EMAIL US AT CAREERS@MIDWESTMOVING.COM or Dan@midwestmoving.com

Recent Job Postings

CDL Driver

CDL Driver

Contact Dan Bensfield 847.621.5179

Mid-West Moving & Storage has immediate openings for CDL A & B drivers.

We are a full-service moving company and this position involved loading, transporting, and unloading household goods. Our drivers are leaders for our moving crews and they interact with customers on a daily basis.

Growth opportunity available!

Must meet the requirements of a criminal background check, driving record, physical, drug screen, and all other rules/regulations as required by Federal, State and The Company.

Specific Responsibilities and Duties

  • Safely drive all company vehicles (owned or rented) as assigned.
  • Perform pre-trip safety inspections on truck of moving equipment, interior and exterior of truck, straps and tensions, walk-boards and more.
  • Lead crew in loading shipment on to. or off of truck and efficiently complete job assigned.
  • May inspect shipment prior to loading for proper packing and/or wrapping
  • Perform accurate inventory of shipment.
  • Calculate charges and collect payment from shipper unless otherwise noted on paperwork or by supervisor.
  • Must be proficient at packing and loading items on moving van in order to maximize capacity and eliminate any possibility of damage in transporting.
  • Know all moving equipment and proper uses for each including dollies, four-wheelers, lift-gates, etc.
  • Follow all safety procedures and policies set forth by the Company. Report all violations of such procedures and policies to supervisor.
  • Provide and maintain superior customer service.
  • Work with dispatch daily, in person or by phone as required to check work schedule unless otherwise directed by supervisor.
  • Report to work promptly at dispatched time.

All other duties as assigned.

Specific Skills and Knowledge required:

  • Ability to effectively communicate with fellow employees and/or customers.
  • Must be willing to travel (local, interstate or intrastate)
  • Ability to comprehend and implement oral instructions quickly.
  • Ability to perform mathematical calculations.
  • Have comprehensive understanding of moving and storage operations including being proficient at packing and loading.
  • Ability to be on time, reliable, and meet deadlines
  • Knowledge of DOT regulations / ELD logging systems.

Education and Experience:

  • Required- High School Diploma or GED
  • Required- Valid Driver’s license
  • Required- Good driving record (will be verified)
  • Required- Ability to meet background check standards

Compensation: Negotiable rates of pay

Mid-West Moving & Storage is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic.

Commercial Sales

Primary Responsibilities:

  • Develop new corporate business opportunities utilizing referrals, local and professional networking, market research, etc.
  • Engage and nurture high return outbound and inbound sales activities
  • Create and deliver effective sales presentations
  • Travel to corporate locations to conduct visual survey and provide accurate written estimate of services
  • Deliver competitive pricing
    Represent Chicago Office Movers at industry events and build professional relationships for new business
  • Communicate with our Customer Care Team to ensure customer requirements and expectation are clearly defined for total customer service
  • Utilize customer contact software for all sales activity
  • Provide best-in-class customer service

 Skills Required:

  • Proven track record of exceeding quota
  • Exceptional verbal and written communication skills
  • Develop and maintain customer relationships
  • Outstanding time management
  • Excellent teamwork and interpersonal skills
  • Detail oriented
  • Self-starter who excels at working independently

 Education/Experience:

Corporate relocation experience is preferred; two to five years of direct sales experience; college education or equivalent.

 Benefits:

Competitive Salary, Vacation, PTO, Health Care, 401k with company match and Growth Opportunity. 

Professional Mover
  • Work SAFE using safety tools and equipment
  • Communicate with team members while moving goods
  • Use the Home Protection kit on all residential moves
  • Push/pull, lift/carry, load and unload up to 100 lbs.
  • Pack, Label and Unpack boxes/crates
  • Pad/blanket wrap & shrink wrap goods
  • Load and Unload goods to and from a truck including: up/down ramps, stairs, tight spaces and elevators
  • No damaging goods or property
  • Follow direction
  • Work efficiently

Job tasks:

  • Spotting drivers backing into docks or parking spaces
  • Secure ramps on trucks
  • Become familiar with all safety and relocation equipment
  • Set goods on dollies, hand-trucks or lifts
  • Break down boxes and organize equipment in the truck
  • Use moving equipment, power tools and hand tools
  • Disassemble and reassemble furniture and equipment
  • Behave professionally with customers and team members
  • Attend continuous training for clearance or skills improvement
  • All other duties as assigned

Job Requirements:

  • Must be at least 18 years old
  • Positive and Team Player Attitude
  • High School degree or equivalent
  • Read, write, and speak basic English
  • Must meet company criminal background check standards
  • Work flexible hours (early mornings, late nights & weekends)
  • Possess a valid driver’s license *preferred
  • Must follow all company policies and safety rules

We are an Equal Opportunity Employer 

Customer Care Representative

The Customer Care Representative services the clients throughout the moving process after their move is booked. They process orders, prepare correspondences and fulfill additional customer needs and ensure customer satisfaction. Operationally they are responsible for data entry, notes, move packet generation for the moving team, and follow ups.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under supervision, typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction and outcomes.

Job functions:

  • Open and maintain customer accounts by recording account information
  • Resolve service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Contribute to team effort by accomplishing related results as needed
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives during the move process and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Resolve customer complaints via phone or email
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain reason for calling
  • Assist with bookings, reviews, and issues
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Place or cancel orders
  • Answer questions about terms of the booking
  • Request online reviews on overall customer satisfaction

Requirements:

  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent; college degree preferred

Customer service representative top skills & proficiencies:

  • Customer Service
  • Industry Knowledge a plus- We are happy to train and teach
  • Quality Focus
  • Documentation Skills
  • Listening Skills
  • Phone Skills
  • Resolving Conflict
  • Multitask
  • Patience
  • Positive Attitude
  • Team Player
  • Attention to Detail
  • People Oriented
  • Problem Solving
  • Organizational Skills
  • Adaptability
  • Computer Skills

Reviews from Our Clients

Review by Kristin Welsh
Moving Services
Rating 5 5 Star Moving Rating

"I had a great experience with Midwest. The movers arrived early, set up my entire home with protective pads and flooring, effectively moved all of my home items, and cleaned up afterward. I have actually used them twice. I had different employees each time, but both crews of men were equally prompt, professional, and efficient. I would highly recommend Midwest."
Review by Selene
Moving Services
Rating 5 5 Star Moving Rating

"The movers did an incredible job! Our second experience with your company is just as wonderful as our first. Your driver is an incredible leader. The rest of the crew was impressive as well. They all worked tirelessly through out the whole time. This move was stressful with the all the school closings and work changes but they made the whole experience much better."
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  1. In-home Estimate Face-to-face service may be your preference. Schedule an appointment that is convenient for you. We will come out, tour your home in person, and provide a free no-obligation move quote.

  2. Real-Time Video Survey Would you like to have a live video survey done by one of our senior relocation managers? Schedule a phone appointment that is convenient for you. We will connect via an app on your phone and virtually tour your home with you, then provide a free no-obligation move quote.

  3. DIY Video Survey Pressed for time or prefer to do it yourself? Download our virtual move survey app. Follow the process to record the items to be moved, hit send, and get a free move quote shortly after. We will handle everything via phone or email.